Shipping and Delivery Policy
At InnovateX Media, we provide 100% digital services. No physical products are shipped.
Mode of Delivery:
All project files, creatives, reports, and communication will be delivered through:
Email
WhatsApp
Google Drive or similar cloud storage
Project management tools (if applicable)
Delivery Timelines:
Service delivery timelines vary based on the package or custom scope of work.
You will receive a project timeline after payment and onboarding.
Most services start within 1-3 working days of successful payment.
Delays due to pending client inputs, feedback, or revisions are not our responsibility.
Confirmation:
Once your payment is successful:
You will get an email or WhatsApp confirmation.
Our team will initiate the onboarding process and share delivery timelines.
Support:
If you do not receive your deliverables on time, please write to us at info@innovatexmedia.com with your payment ID and service details.